Privacy Policy

Yaasa GmbH
Radlpass Strasse 19
8502 Lannach
Austria
E-Mail: info@yaasa.com

Authorised Representatives
Managing Director: DI Walter Koch

Company Name: Yaasa GmbH

Data Protection Officer:
DI Walter Koch
+43 72 088 2704
info@yaasa.com

General

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Federal Act on Data Protection, FADP), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable statutory data protection regulations and this Privacy Policy.

In cooperation with our hosting providers, we endeavour to protect databases as well as possible against unauthorised access, loss, misuse or falsification.

We would like to point out that data transmission over the internet (e.g. communication by email) may have security gaps. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as accessed pages or names of retrieved files, date and time are stored on the server for statistical purposes without being directly related to your person. Where personal data (such as name, address or email addresses) are collected on our website, this is always done on a voluntary basis where possible. Such data will not be passed on to third parties without your express consent.

Processing of Personal Data

Personal data are all information relating to an identified or identifiable natural person. A data subject is a person whose personal data are processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, acquisition, deletion, retention, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. Where and to the extent that the EU General Data Protection Regulation (GDPR) is applicable, we also process personal data on the following legal bases in conjunction with Art. 6(1) GDPR:
lit. a) Processing of personal data with the consent of the data subject.
lit. b) Processing of personal data for the performance of a contract with the data subject and for pre-contractual measures.
lit. c) Processing of personal data for compliance with a legal obligation to which we are subject under EU law or the law of a country in which the GDPR is applicable.
lit. d) Processing of personal data to protect vital interests of the data subject or another natural person.
lit. f) Processing of personal data to safeguard our legitimate interests or those of third parties, unless the fundamental rights and freedoms of the data subject prevail. Legitimate interests include in particular our business interest in being able to provide our website, information security, enforcement of legal claims and compliance with Swiss law.

We process personal data only for as long as necessary for the respective purpose. Where longer retention periods are required due to legal or other obligations, we restrict processing accordingly.

Cookies

This website uses cookies. Cookies are small text files that make it possible to store specific, user-related information on the user’s device while using the website. Cookies allow us in particular to determine the frequency of use and the number of users, analyse usage behaviour and make our offering more user-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved on a subsequent visit. If you do not wish this, you should configure your internet browser to refuse cookies.

A general objection to the use of cookies for online marketing purposes can be declared for many services, especially tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. In addition, cookies can be disabled in the browser settings. Please note that in this case not all functions of this online offering may be available.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the change in the browser address line from “http://” to “https://” and by the lock symbol in your browser.

When SSL or TLS encryption is activated, data transmitted to us cannot be read by third parties.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you consent to receiving the newsletter. No further data are collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You may revoke your consent to the storage of the data and the email address as well as their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.

Rights of the Data Subject

Right to Confirmation

Every data subject has the right to obtain confirmation from the website operator as to whether personal data concerning them are being processed. You may contact the Data Protection Officer at any time to exercise this right.

Right to Information

Every data subject has the right to obtain free information about their stored personal data and a copy of this information at any time. This may also include information on processing purposes, categories of personal data, recipients, storage duration, rights to rectification or erasure, restriction or objection, complaints to supervisory authorities, data origin, and transfers to third countries including safeguards.

Right to Rectification

Every data subject has the right to request immediate rectification of inaccurate personal data or completion of incomplete personal data. You may contact the Data Protection Officer at any time.

Right to Erasure (Right to be Forgotten)

Every data subject has the right to request immediate erasure of personal data where one of the statutory grounds applies. The Data Protection Officer will ensure compliance without delay.

Right to Restriction of Processing

Data subjects may request restriction of processing where statutory conditions are met. The Data Protection Officer will arrange restriction accordingly.

Right to Data Portability

Data subjects have the right to receive their personal data in a structured, commonly used and machine-readable format and to have the data transmitted to another controller where technically feasible.

Right to Object

Data subjects may object to processing of personal data at any time for reasons arising from their particular situation.

Right to Withdraw Consent

Data subjects may withdraw consent to the processing of personal data at any time by contacting the Data Protection Officer.

Google Ads

This website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse the setting of cookies required for this purpose, for example by adjusting your browser settings to generally disable the automatic setting of cookies or by configuring your browser to block cookies from the domain “googleleadservices.com”.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be collected. If you delete all cookies in your browser, you will need to set the respective opt-out cookie again.

Google Remarketing

This website uses the remarketing function of Google Inc. This function serves to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the website visitor’s browser, which enables the visitor to be recognised when visiting websites that belong to the Google advertising network. On these websites, the visitor may be shown advertisements that relate to content the visitor previously viewed on websites that use Google’s remarketing function.
According to Google, no personal data are collected in this process. However, if you do not wish to use Google’s remarketing function, you can generally deactivate it by adjusting the relevant settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the Advertising Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

The statistics obtained enable us to improve our offering and make it more interesting for users. This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out using a user ID. If you have a Google user account, you can deactivate cross-device analysis of your usage in the settings under “My Data”, “Personal Data”.

The legal basis for the use of Google Analytics is Art. 6(1) sentence 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. We point out that Google Analytics has been extended on this website by the code “_anonymizeIp();” to ensure anonymised collection of IP addresses. This means that IP addresses are processed in shortened form so that they cannot be associated with a specific person. If the data collected about you can be linked to a person, this is immediately excluded and the personal data are deleted immediately.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide further services related to website and internet usage for the website operator. For exceptional cases in which personal data are transferred to the USA, Google has submitted to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics Opt-Out.

You can also prevent the use of Google Analytics by clicking on this link: Google Analytics Opt-Out. An opt-out cookie will be stored on your device that prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, meaning that you must set the opt-out cookies again if you wish to continue preventing this form of data collection. Opt-out cookies are set per browser and device and must therefore be activated separately for each browser, computer or other device.

Triple Whale

This website uses the analytics service “Triple Whale” provided by Triple Whale Inc., 266 N 5th Street, Columbus, OH 43215, USA. We use Triple Whale to analyse the use of our online shop and to optimise our marketing activities. In this process, Triple Whale collects usage data (e.g. pages accessed, click behaviour, order events), technical information (e.g. truncated IP address, browser type, device type, timestamps) as well as order and campaign data, which may be assigned in pseudonymised form to a customer number or order ID.

Processing is carried out for the purpose of analysing and improving our offering as well as attributing sales to advertising campaigns (attribution). The legal basis for the use of Triple Whale is Art. 6(1) sentence 1 lit. f GDPR.

Triple Whale uses cookies. The information generated by the cookie about your use of this website is generally transmitted to a Triple Whale server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent.

The data processed by Triple Whale are stored only for as long as is necessary for the purposes described above and are subsequently deleted or anonymised. Further information on data processing by Triple Whale can be found in the privacy policy at https://www.triplewhale.com/pages/privacy-notice and in the Triple Whale Data Privacy Framework at https://www.triplewhale.com/pages/data-processing-addendum.

Twitter

This website uses functions of Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you access our pages with Twitter plugins, a connection is established between your browser and Twitter’s servers. Data are already transmitted to Twitter in this process. If you have a Twitter account, these data can be linked to it. If you do not want these data to be linked to your Twitter account, please log out of Twitter before visiting our website. Interactions, in particular clicking a “Re-Tweet” button, are also transmitted to Twitter. Further information can be found at https://twitter.com/privacy.

Instagram

Functions of the Instagram service are integrated into our website. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link content from our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Instagram. Further information can be found in Instagram’s privacy policy: http://instagram.com/about/legal/privacy/.

We use the marketing services of the social network LinkedIn, operated by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). These services use cookies, i.e. text files stored on your computer. This allows us to analyse your use of the website, for example to measure the success of our advertising and show users products they have previously shown interest in.

Information such as operating system, browser, previously visited website (referrer URL), visited websites, clicked offers, and date and time of visit are collected. The information generated by the cookie about your use of this website is transmitted in pseudonymised form to a LinkedIn server in the USA and stored there. LinkedIn does not store the name or email address of the respective user. The data are only assigned to the person for whom the cookie was created, unless the user has permitted processing without pseudonymisation or has a LinkedIn account.

You can refuse the use of cookies by adjusting your browser settings, but this may limit website functionality. You can also object to the use of your data directly with LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

We use LinkedIn Analytics to analyse and regularly improve the use of our website. All LinkedIn companies have adopted standard contractual clauses to ensure lawful data transfers to the USA and Singapore. Where consent is required, the legal basis is Art. 6(1) lit. a GDPR; otherwise Art. 6(1) sentence 1 lit. f GDPR.

External Payment Service Providers

This website uses external payment service providers through whose platforms users and we can process payment transactions, including

Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
Shopify Payments via Stripe (https://stripe.com/ch/privacy)
Klarna (https://www.klarna.com/de/datenschutz/)
Twint (https://www.twint.ch/datenschutz/)
Apple Pay (https://www.apple.com/de/legal/privacy/data/de/apple-pay/)
Google Pay (https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de)

Payment service providers process inventory data, payment data, contractual and transaction-related information required to carry out transactions. We do not receive bank or credit card details, only confirmation or rejection of payments. Data may be transmitted to credit agencies for identity and credit checks. The terms and privacy policies of the respective payment providers apply.

Newsletter – Klaviyo

Newsletters are sent via Klaviyo, a newsletter dispatch platform operated by Klaviyo, Inc., 125 Summer Street, Boston, MA 02111, USA. Klaviyo is certified under the Privacy Shield framework and processes data on the basis of our legitimate interests pursuant to Art. 6(1) lit. f GDPR and a data processing agreement pursuant to Art. 28 GDPR. Klaviyo may use recipient data in pseudonymised form to optimise its services but does not use them to contact recipients directly or pass them on to third parties. Further information can be found on Klavio's privacy policy: https://www.klaviyo.com/legal/privacy/privacy-notice

YouTube

This website integrates functions of the service “YouTube”, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Your legal agreement with YouTube consists of the terms available at https://www.youtube.com/static?gl=de&template=terms&hl=de. Google’s privacy policy explains how YouTube handles personal data.

Onlineshop / Shopify

Our online shop is operated using Shopify, a service of Shopify International Limited, Victoria Buildings, 2nd Floor, 1–2 Haddington Road, Dublin 4, Ireland. Personal data are stored on servers located in the European Union, primarily in Ireland. Data may be transferred to affiliated companies in Canada and the USA in accordance with Arts. 44 et seq. GDPR. Canada is covered by an adequacy decision pursuant to Art. 45 GDPR. Further details are available in Shopify’s privacy policy: https://www.shopify.com/legal/privacy.

Trusted Shops

Trusted Shops widgets are integrated on this website to display services such as trust seals and customer reviews. Data processing is based on legitimate interests pursuant to Art. 6(1) lit. f GDPR. After order completion, a hashed email address may be transmitted to Trusted Shops GmbH for buyer protection and review services. Data processing may involve third countries (USA, Israel) with appropriate safeguards. For data protection inquiries, users may contact Trusted Shops directly: https://www.trustedshops.com/de/legal/datenschutz.

Data Transfers to the USA

Our website uses tools from companies based in the USA. When active, personal data may be transferred to US servers. The USA is not considered a safe third country under EU data protection law, and US authorities may access data without effective legal remedies. We have no influence over such processing.

Amendments

We may amend this Privacy Policy at any time without prior notice. The current version published on our website shall apply. If the Privacy Policy is part of an agreement with you, we will inform you of updates by email or other appropriate means.

If you have questions regarding the processing of your personal data, wish to object, withdraw consent or exercise your rights, please contact:

Yaasa GmbH
Radlpass Strasse 19
8502 Lannach
Austria
info@yaasa.com