Frequently Asked Questions (FAQs)

More and more people are spending the majority of their day sitting. This trend, driven by the ongoing digitalization, is unlikely to change anytime soon. The consequences of excessive sitting are well-known: tension, pain, lethargy, and even herniated discs—the list goes on. While ergonomics is increasingly coming into focus and has become the foundation of nearly all workplaces, few take the necessary steps to address the root problem.

With a sit-stand desk, you have the flexibility you need to stay healthy and fit throughout your day. You can easily switch between sitting and standing positions and adjust the height to suit your needs at any time. This relieves pressure on the spine and allows different muscle groups to recover and relax. By using sit-stand desks, many of the negative health, psychological, and physical effects of excessive sitting can be reduced or even completely prevented.

The flexibility offered by electrically adjustable desks also makes them ideal for shared workspaces. No matter how tall the employees using the desk are, the height can be adjusted to the correct ergonomic level at the push of a button in just seconds.

To find the right height for you, use this simple rule of thumb: Place your forearm flat on the table and adjust the height so that your forearm forms a 90° angle with your upper arm. Your thighs should also create a 90° angle with your lower legs. Make sure your feet are flat on the floor, your arms are relaxed on the work surface, and your shoulders are loose. The same applies when standing: ensure that your forearms form a 90° angle with your upper arms while standing upright.

Our chair provides the best conditions for ergonomic sitting. To ensure that you sit correctly ergonomically, you need to adjust it once to fit your body.

1. Seat Height: Start with the seat height. Sit up straight on the chair, making sure your feet touch the ground. Adjust the seat height so that your thighs form an approximately 90° angle with your knees. Your pelvis should be slightly higher than your knees, allowing your thighs to create a gentle downward slope. This position helps prevent your pelvis from tilting backward, giving your spine enough freedom of movement.

2. Seat Depth: You can find the right seat depth using your thigh. Sit up straight and lean your lower back against the backrest. In this position, there should be about a hand's width of space between the back of your knees and the front edge of the seat. Adjust the seat depth to your personal comfort level, but make sure there is enough space for your legs and knees.

3. Armrests: The position of the armrests is determined by the length of your upper arms. Rest your forearms on the armrests and adjust the height so that your upper arms form an angle of at least 90° with your forearms. Ensure that the armrests are not set too high, as this can push your shoulders up and lead to tension. If they are set too low, you won't benefit from the shoulder relief. Pay attention to your personal comfort here as well.

4. Backrest: The backrest should be adjusted to provide comfortable support when you sit upright in the chair. However, it should also be able to give a little when you lean against it. Focus on your comfort in this regard. In general, you shouldn't hesitate to move around during your workday — this includes leaning forward and backward with your upper body.

5. Lumbar Support: Adjust the lumbar support so that it is approximately at the height of your waist. This way, the support follows the natural curve of your spine and helps relieve your muscles.

6. Backrest Resistance: Finally, adjust the resistance of the backrest. Whether you need more or less resistance depends, among other factors, on your body weight. Again, pay attention to your personal comfort. You should neither feel like you are tipping backward nor have to exert effort to lean back.

After a while, you may feel the need to readjust the settings you've made. This is not unusual, as prolonged sitting can be a significant strain on our bodies. Therefore, make sure to take breaks regularly, during which you interrupt sitting to stand up or move around in other ways.

For this, please refer to the Yaasa Chair assembly instructions.

Quality and customer satisfaction are our top priorities. That's why we offer a voluntary, free guarantee of up to 10 years from the date of purchase on our products.

You can find the detailed guarantee terms here.

The desks are very well suited for most people. However, making general statements regarding height is challenging, as an ergonomic posture depends on several factors beyond just body height.

The individual desks can be adjusted to the following height ranges:
- Desk Pro 2: 64 - 130 cm
- Desk Four: 69 - 118 cm
- Desk Essential: 71 - 119 cm
- Desk Basic S: 70 - 118 cm
- Desk Frame: 60 - 126 cm
- Desk One: 70 - 120 cm

We can assure you that Yaasa desks are designed to remain extremely stable at all height settings. However, it is generally expected that the stability of height-adjustable tables may change when set to the highest position. This is due to the statics, which change with height.

Yes, the Yaasa desks are equipped with a collision detection system. If there is an obstacle in the workspace of the desk and the obstacle collides with the desk, this change in load affects the drive components. When the system detects the change in load, all drives stop immediately and reverse for a few seconds.

Unfortunately, we cannot offer customizations. We also recommend not modifying, expanding, or altering the desks, as this may void the warranty.
However, for our desks, we offer the clever Cable Management solution, which you can easily attach to your Yaasa Desk to help you manage your cables!

All Yaasa Desks can be used by children aged 8 and older, provided they are supervised or instructed by you on the safe use of the device and understand the associated risks.

Children under the age of 8 should be kept away from electrically adjustable desks, control units, and keypads.

You can find a comparison table with all Yaasa desks and their features on the desk overview page.

Currently, we offer the following accessories:
- Cable Management
- Privacy Wall
- Privacy Wall Accessory Kit
- Desk Casters
- Hard Floor Casters
- File Cabinet
- LED Light Kit

Yes, as long as the accessories are compatible with the desk or meet the specifications, you can combine the Cable Management, Privacy Wall, Accessory Kit, and Desk Wheels with your table.

You can find the exact specifications for each product on their product pages:
View Cable Management
View Privacy Wall
View Privacy Wall Accessory Kit
View Chair Hartbodenrollen
View Desk Rollen
View File Cabinet
View LED Light Kit

No, the Cable Management S/M is not compatible with the Desk One or the Desk Four. However, the Desk Pro 2, Desk Essential, Desk Basic S, and Desk Frame can easily be expanded with the Cable Management S/M.

For the Desk Four, the Cable Management L is suitable. This cable tray can also be mounted on the Desk Pro 2, Desk Essential 140 x 80 cm, Desk Essential 160 x 80 cm, and Desk Frame if you need more storage space for your cables.

In general, yes, as long as the required length and width of the tabletop are available. For the installation of the Cable Management S/M , a minimum clearance of 88 x 27 cm is needed under the tabletop. For the installation of the Cable Management L , the minimum clearance is 116 x 30 cm. The minimum tabletop thickness for installing the cable tray is 18 mm. Additionally, the Cable Management comes with a drilling template to simplify installation on other tables.

No, the Privacy Wall is not compatible with the Desk One and Desk Four.

The Privacy Wall S can be combined with the Desk Basic S, Desk Essential in sizes 120 x 80 cm and 140 x 80 cm, as well as the Desk Pro 2 in size 140 x 75 cm.
For the Desk Pro 2 in sizes 160 x 80 cm and 180 x 80 cm, and the Desk Essential in size 160 x 80 cm, the Privacy Wall M/L is suitable.

You can find more detailed information on the product page for the Privacy Wall.

Generally yes, as long as the tabletop has a thickness of 1.8 - 2.5 cm. You can also check the exact requirements on the product page of the Privacy Wall.

You can easily place B2B orders of up to four products directly through our webshop. For larger orders, please contact our Sales Team at sales@yaasa.com.